Creovai

Creovai powers contact center excellence through an award-winning software suite built to drive continuous improvement. Creovai Real-Time Agent Guidance delivers dynamic workflows and provides a GenAI assistant to make every agent your best agent. Conversation Intelligence gives contact center leaders actionable insights to improve agent coaching, lower operational costs, reduce customer churn, and increase sales. Contact center leaders optimize real-time workflows and guidance based on insights from the most successful interactions, leading to better experiences for agents and customers.

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Learn more at: creovai.com